Returns

Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@seeminglyobsessed.com.

Items sent back to us without first requesting a return will not be accepted. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.

Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@seeminglyobsessed.com.

Order Changes

Because we aim to get all orders processed, fulfilled and shipped out to you as quickly as possible, it is often very difficult (and sometimes just not possible) for us to make changes to orders once they are submitted. 

We do always recommend double checking your information to ensure that correct device/size/address/etc are correct prior to submitting your order. 

Although we cannot make any promises, you are always welcome to contact us ASAP if you do need to make a change to your order and we will do our best to accommodate. If we are unable to make changes to your order, you will need to wait until the order arrives and submit a return request instead.

Thanks for understanding!

Problem With Item(s) Received

We truly do our best to make sure that any mishaps are caught/corrected prior to shipping but if something happens to otherwise slip by, we will make sure it is taken care of for you immediately and at no extra cost to you.

In the rare event that something is off with your order, please contact us and we will get back to you as soon as possible with a quick resolution! 

Again, you will never have to pay anything extra for our errors. 

Returns/Exchanges

Requests to exchange/return items must be submitted within 14 days of your delivery confirmation and then posted back to us no later than 7 days after request approval. 

Unauthorized returns or items received outside of our allotted timeframe will be returned to you. 

Returns/exchanges will NOT be accepted for:

  • Custom/personalized items
  • Final sale/discounted items

Returned or exchanged items must be 100% unused, in their original/brand new condition.

All shipping related costs are non-refundable — including original shipping costs and any shipping accrued to return/exchange item(s) from your order. Returns are subject to a 15% restocking fee.

To initiate a return or exchange, please contact us at support@seeminglyobsessed.com and we will review your request shortly.

 

Delivery Issues 

Thank you for understanding that if your order is returned to us for issues resulting from missing/wrong address information provided to us, you will be required to purchase a new label before we are able to re-ship.

We do not accept forced returns/refunds as a result of refusal to cover these additional shipping costs and will simply issue you a store credit for the item(s) value. 

We will not be able to process a refund on any item(s) received:

  • Where return/exchange was not requested and approved
  • If item(s) returned have been used/worn/tampered with
  • If item(s) that arrive back are otherwise not in re-sellable condition
  • Where item(s) have not arrived back to us/are lost in transit
  • Where ship back date falls outside of allotted return window